Manage Drivers And Their Vehicles

Understand The Driver Roster

Open Directory → Drivers to reach Driver Roster. Parent operator administrators and staff can manage roster details; sub-tenant users do not have this directory.

1. Find A Driver

   Search by name, phone, email, plate or vehicle model. Open the driver to review their details, Bookings and Time Off.

2. Choose The Appropriate Tab

   All shows the current roster. On Duty and Off Duty describe effective duty now. On Leave includes active drivers with running or upcoming time off, so it can overlap the other duty tabs. Inactive shows accounts whose active switch is off.

3. Check The Pickup Date

   For a future assignment, check the driver's Time Off and the booking's assignment warnings. Today's duty status alone does not establish availability on the pickup date.

Add A Driver

1. Enter Identity And Contact Details

   Choose Add Driver. In Identity & Contact, enter Full Name and Phone Number. Add Email Address and Licence Number if required for your records. Local Malaysian phone formatting is accepted and normalised when saved.

2. Set Duty Status

   Leave Active Driver Account enabled if the driver should sign in and receive new assignments. Set Available for Jobs to their current duty state. Use planned Time Off for date-specific absence rather than relying only on this switch.

3. Describe The Primary Vehicle

   In Vehicle & Capacity, complete the primary Vehicle Type, Vehicle Model, Plate Number and Vehicle Colour as appropriate. Check Passenger Capacity and Luggage Capacity against the real vehicle. The initial capacities are four passengers and four bags; replace them when unsuitable.

4. Complete The Required Fields

   If Portal Password is shown, enter a password that meets the displayed requirements before saving the new driver. Tenant Staff do not see this field. When editing an existing driver, a blank password field preserves the saved password.

5. Save The Driver

   Choose Create Driver. Reopen the saved record to check its contact, duty and vehicle details before assigning jobs. When editing later, use Save Driver; Discard Changes leaves the saved record unchanged.

Manage Multiple Vehicles For One Driver

1. Enable Vehicle Selection

   Edit the driver and turn on Enable Multiple Vehicles. Enter a primary Plate Number before saving this setting.

2. Add Vehicle Records

   Under Additional Vehicles, choose Add Vehicle. Enter each vehicle's plate, model, colour, type and capacities. Keep Available For New Bookings enabled for vehicles the dispatcher may select. Each plate must differ from the other plates on this driver's account.

3. Save And Assign

   Choose Save Driver. When assigning a booking to this driver, select Assigned Vehicle. NexTransit.my saves the chosen vehicle's details with that booking assignment.

4. Retire A Vehicle

   Turn off Available For New Bookings or remove the additional vehicle when it should no longer be selected. Its booking history is retained. Turning off Enable Multiple Vehicles makes new bookings use the primary vehicle and retains the additional records.

Maintain The Vehicle Type List

1. Open Vehicle Types

   Go to Directory → Vehicle Types. Add a category for the vehicle choices your team uses, rather than creating a category for each individual registration plate.

2. Set The Type Details

   Enter Type Name, Passenger Capacity and Luggage Capacity, then set the display order and Available for Selection. Type names must be unique within your operator workspace. Passenger capacity is 1–255 and luggage capacity is 0–255.

3. Retire An Old Type

   Turn off Available for Selection when a type should disappear from new bookings. Existing records retain the type. If deletion is refused because the type is in use, retire it instead.

Record And Adjust Time Off

1. Book An Absence

   Open the driver and select Time Off → Book Time Off. Enter First Day Off, Last Day Off, Reason and an optional Note. Both dates are included in the absence, using Kuala Lumpur calendar days.

2. Review Existing Jobs

   After saving, review Jobs in This Window and any clash notification. Open the affected bookings and arrange reassignment before the driver is away. Booking time off does not remove existing assignments.

3. Correct A Date

   Use Edit on the time-off row to correct the period or reason. Operators can record past dates for corrections; the driver's own portal restricts new leave to today or later.

4. Cancel Or End The Absence

   For an upcoming period, use the delete action and confirm Delete It. For a running period, choose End Time Off and End It Today; days already taken remain recorded and the driver returns to the roster from today. Finished time off cannot be erased through this action, but its dates can be corrected with Edit.

Archive A Driver Without Losing History

1. Check Live Assignments First

   Review the driver's live jobs and reassign them where appropriate. Archiving does not send a replacement driver or automatically notify the affected people.

2. Archive The Record

   Use Archive Driver from the driver's actions and read the confirmation. The driver loses portal access and disappears from new assignments, while job and payout history is kept.

3. Restore When Appropriate

   Use the archived-record view and Restore action if the driver returns. Review the account's active state, vehicle details and duty settings before assigning new work.