The NexTransit.my Help Centre
Your Role. Your Guide.
Choose the guide for your role and learn how to complete your daily tasks in NexTransit.my. Follow clear instructions with screenshots of the system.
Admin Guide
For admins and office teams managing passenger transport operations.
- Manage bookings and assign drivers
- Work with customers, events and transfers
- Record invoices, payouts and review reports
Driver Guide
For drivers carrying out assigned journeys in the mobile portal.
- Find and accept assigned jobs
- Update trip progress and save proof
- Check earnings and manage availability
Screenshots show a demonstration workspace with sample records. Guides reviewed on 31 October 2026. Available actions depend on your role and account permissions.
A Few Things To Know
Your Questions, Answered.
Answers to common questions about using your workspace. Contact the team if you need more help.
Ask Our TeamWhich Guide Should I Use?
Use the Admin Guide for office work such as bookings, driver assignments, customer records, invoices and reports. Use the Driver Guide to find assigned jobs, accept journeys, update trip progress, save proof and review earnings.
Why Can I Not See Every Button Shown In A Guide?
Available actions follow your assigned role and account permissions. If a button you need is missing, ask your company administrator to check your access.
Do The Screenshots Contain Customer Data?
No. The screenshots use a separate demonstration workspace populated with sample records to explain the workflows.
