NexTransit.my Admin Guide

Manage Your Daily Transport Operations

Follow the task you need to complete, from reviewing today's bookings and assigning drivers to preparing invoices and checking reports.

Choose An Admin Task

Each guide explains the actions, checks and outcomes in your office workspace, with screenshots to help you follow along.

Admin Workspace

Use the NexTransit.my admin workspace to review daily pickups, find bookings, follow driver acceptance and open the operational records available to your role.

Bookings

Create and edit passenger bookings, assign drivers, record trip outcomes and prepare customer messages with the NexTransit.my booking workflow.

Import & Export

Review spreadsheet or text transfers before importing bookings, resolve driver and vehicle warnings, and preview Excel or PDF exports in NexTransit.my.

Drivers & Vehicles

Manage driver records, vehicles, duty and time off, review assignment warnings and maintain the roster used for daily dispatch in NexTransit.my.

Customers

Create reusable customer contacts, distinguish booking contacts from passengers, review booking history and maintain the NexTransit.my customer directory.

Events & Partners

Use existing partner accounts and events to organise bookings, add event categories, filter transfers and review partner booking amendments in NexTransit.my.

Customer Invoices

Create customer invoices from eligible bookings, check billing details, download or email PDFs, record full payment and resolve invoice delivery problems.

Driver Payouts

Select completed jobs for driver payouts, review pending batches, confirm payments, attach receipts and manage driver receipt emails in NexTransit.my.

Reports & Analytics

Filter NexTransit.my analytics, review operational and driver performance, interpret financial totals and trace report figures back to booking records.

Notifications

Review booking notifications in the NexTransit.my admin workspace, open related records, manage unread updates and resolve missing or unavailable alerts.

Screenshots show a demonstration workspace with sample records. Guides reviewed on 31 October 2026. Available actions depend on your role and account permissions.

A Few Things To Know

Your Questions, Answered.

Answers to common questions about using your workspace. Contact the team if you need more help.

Where Do I Find Today's Work?

Open the dashboard for an overview, then use the Bookings page and its Today, Unassigned and Not Accepted views to find work that needs attention. The Admin Workspace and Bookings guides explain these views.

Can Every Office User Record Payments?

No. Financial actions and reports depend on your role. The invoice and payout guides identify the required access. Recording a payment in NexTransit.my updates its records after you confirm the payment separately.